Offering flights between Lusaka and Harare effective 1 May 2013
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Reservations & Fares

Where can I book flights for groups of more than 10 people?

For queries about group trips, please contact our Central Reservations, Call Centre  or Groups section.

Your questions will be referred to the relevant department, who will then contact you within a maximum of two working days.

Central Reservations will be pleased to advise you on flight times, but are unable to provide information on group-fares.

Kindly make contact with our consultants at
Tel: +264-61 299 6185/6183
E-mail:   GroupFares@airnamibia.aero

Should I confirm my ongoing or return flights when I reach a city?

Air Namibia recommends that you confirm your original departure, prior to departure at all times.

Air Namibia strongly suggests that return or continuing flights be reconfirmed at destination or stopover points.

Airlines do experience last minute delays and flight cancellations due to inclement weather, equipment problems and air traffic delays.

What is Rail & Fly?

Rail & Fly is a feeder service offered by AIR NAMIBIA in conjunction with the German rail service (Deutsche Bahn AG) which can be purchased in combination with your intercontinental air ticket and facilitates travel between Frankfurt Airport and all destinations in Germany served by Deutsche Bahn.

Is it possible to book a seat when I book my flight?

When booking a flight with AIR NAMIBIA you can request a seat. When you are making use of a travel agent, or have not made a seat reservation at an AIR NAMIBIA office, you are able to do this up to 72 hours before you planned departure.

Why are flights overbooked?

Since many ticket holders don't show up for their confirmed flights, Airlines are forced to overbook flights. Thereby many seats that would normally remain empty can be utilised, and you are assured of an available seat on AIR NAMIBIA. The result of constantly high load factors make it possible for us to provide you with a stable pricing structure and regular special offers.

The quota by which flights are overbooked are based on historical data and vary for each route.

What cancellation penalties apply when I fall ill and cannot travel as planned?

The conditions of the fare prescribe the applicable cancellation fee. For some special offers we have a 100%cancellation fee, for these cases we encourage our customers to make use of a travel insurance.

What conditions apply for special offers?

For special offers only a limited number of seats is usually made available, the earlier a booking is made the better is your chance to benefit from a special offer. Please note that some special offers require you to book for at least 2 months in advance. Special offers are only valid for return flights, bookings for one-way travel are subject to our normal price structure.

Why do different airfares apply for the same flight?

You may ask, how it is possible, that the person sitting next to you has paid a different fare than you? Airline Pricing policy includes offering special fares besides Business and Economy class full fares. These special fares are usually more restrictive than full fares in terms of rebooking and cancellations, as well as validity. Consequently complex and varied tariff structures exist for each route.

How can I travel more cost efficiently?

Watch these pages and the regular news media for special offers.

What discounts apply for children/babies?

Bookings for children under the age of 2 years not occupying a seat get a 90% discount off the applicable adult fare. Children between the ages of 2 and 11 years generally receive a discount of 33% of the applicable adult fare and qualify for a seat.

Please note that there may be exceptions to this rule. Please confirm the airfare with your AIR NAMIBIA office or travel agent.

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