The Board of Directors and Management of Air Namibia are responsible for ensuring that Air Namibia has an appropriate corporate governance structure that ensures the creation, protection and enhancement of shareholder value.
To this end, A Code of Business Conduct and Ethics Policy as well as a Fraud Prevention Policy and Response Plan were adopted. These policies in a nutshell articulates Air Namibia’s culture with regard to conducting business in a legal, ethical, transparent and moral way that is geared towards ultimately establishing an organizational culture that advocates zero tolerance for fraud and corruption.
One of the strategies management has adopted in terms of fostering a culture of zero tolerance for fraud and corruption was to create an avenue through which all our stakeholders are encouraged to report cases of suspected fraud or deeds of suspected corruption anonymously without fear of reprisal from those responsible for the irregularities
Air Namibia therefore, encourages our flying passengers, other customers, our trading partners and members of the public to report fraud to any member of Management and/or the Managing Director, or, alternatively, to make use of the available mediums of reporting to lodge any irregularity that may be committed against the company, our passengers and or other trading partners to the following reporting avenues.
FRAUD HOTLINE: 0800 66 66 66
FRAUD E-MAIL: firstname.lastname@example.org
Or to drop a note of the alleged irregularity in one of our Fraud Boxes, known as Fraud Black Box, installed at the main airports from where Air Namibia conducts its business.