Welcome to Air Namibia’s frequent flyer programme called “Reward$.  Joining, becoming and remaining a member of our reward$ programme enables you to earn valuable miles generously from all your future travels with Air Namibia. From domestic flights to our intercontinental flights, you can earn award miles on virtually every flight operated by Air Namibia. These valuable miles can be redeemed and exchanged for free tickets, discounts on future ticket purchases, and can also be used to upgrade from economy to our business class cabin. In addition, accumulated miles can be used to pay for excess baggage. Miles are transferable between members, and can also be used to purchase a ticket or redeemed for services for another person other than the member. Joining and becoming a member is absolutely free, PLUS you get up to 1,000 free complimentary miles upon successfully subscribing to become a member For information and how the programme works, please select the appropriate topic below;

• How can I register
• Enrolment Bonus
• Electronic Bonus
• Activation Rules
• Miles Expiry
• Missing Miles
• Tiering Criteria and Benefits
• Earning miles
• Spending Miles
• Award Ticket Reversals

You can register online, onboard or at any Air Namibia Ticketing office. You will receive a membership pack including your permanent card only on first activity i.e. first flight

To incentivize initial enrolment a Bonus of 1000 miles will be allocated, this promotion will only be available to member enrolling between 1 November 2009 and 31 January 2009.  After this period the Enrolment Bonus will revert to 500 miles.  Enrolment bonuses be allocated to the member’s account on first activity. 

An Electronic Bonus of 300 will be allocated to the member on first activity if the member has registered online and selected his communication preference to be email. 

A membership account will automatically be activated when the first transaction is successfully processed and miles are allocated to the member’s account.

Once the account is activated a membership pack will be generated and communicated via normal postage (traditional mail) to the member.  The membership pack will include items as specified within the Member Communication Section. 

Miles are valid for five years after the year in which they were earned. Miles due to expire will always be reflected on your Mileage Summary. Awards can be requested before Miles expire and can be used anytime within 3 months of date of issue. However, if they are not used within this period they will be forfeited. Miles will expire at the end of each financial year on 31 March.

If your Miles are not credited for any reason, they can be promptly credited provided the relevant documentation is submitted timeously. It is essential to keep all the relevant documentation including original boarding passes, copies of airline tickets and copies of e-ticket receipts.

The more you fly the quicker you could get to the next tier level, which of course allow you much more benefits.